かるぴく / KaruPic サポート

画像を指定容量以下に圧縮する、端末内処理のシンプルなユーティリティです。

使い方ガイド

iPhoneの写真を500KB以下にする方法(フォーム提出・メール添付)

お問い合わせ

不具合や使い方については、下記メールアドレスまでお問い合わせください。

メールで問い合わせる

k.lifetime.app+karupic-support@gmail.com

お問い合わせ時にあると助かる情報

画像そのもの、元ファイル名、ファイルパス、EXIF / GPS情報は、必要がない限り送らないでください。本アプリがこれらを問い合わせメールへ自動添付することはありません。

よくある確認事項


KaruPic Support

A simple on-device utility for compressing images to a selected file-size ceiling.

Contact

For help or bug reports, contact:

Email support

k.lifetime.app+karupic-support@gmail.com

Useful details to include

  • KaruPic version and build number
  • iOS / iPadOS version
  • Device model
  • App language
  • Steps to reproduce and any visible error message

Please avoid sending the original image, source file name, file path, EXIF, or GPS information unless it is necessary. KaruPic does not automatically attach those items to support email.

Common questions

  • Does KaruPic delete the original photo? No. It does not automatically delete or replace the source.
  • Are photos uploaded to a server? Compression is performed on the device; KaruPic does not upload images to a developer-operated server.
  • Is it a storage-cleaner app? No. Its job is to create image files that fit a selected size ceiling.
  • What happens to HDR photos? Newly compressed output is a conventional SDR / sRGB JPEG. Files that are already below the selected ceiling may be passed through unchanged.
  • Does compression work offline? Compression itself works offline when the source image is already available on the device. Downloading an original from iCloud or another provider may require a network connection.